Effective November 9, 2026. Tampa Chute Connect is operated by VPP GROUP LLC. Privacy contact: sales@vppgrp.com.
What we collect
The request form collects your name, work email, role, property name, city, selected issue category, description and consent. Please do not submit resident information, building access codes, payment details or sensitive documents.
How your request is used
We store requests for manual review and may contact you about your building's needs. Provider matching is not available. We do not automatically forward requests to contractors, and we will ask for separate permission before any provider introduction. Submitting a request does not subscribe you to marketing.
Service providers and security
Cloudflare hosts the site and stores submissions in its D1 database. FormSubmit processes request details to deliver email notifications to our business inbox, which uses Google Workspace. These services may process information outside your state or country. Cloudflare also processes connection information for security. We use a salted hash of the connection IP address for short-lived request limits; the application does not store the raw IP address.
We do not use advertising trackers or analytics cookies. The form stores a temporary random request reference and a fingerprint of the entered details in this browser tab's session storage to support retries after a reload. It does not store the contact details themselves in session storage. The retry record is cleared after confirmed receipt or when the tab session ends. No customer-facing account is created.
Retention and requests
Submitted details older than 30 days are cleared during subsequent valid request processing. If the site receives no further valid requests, this cleanup is delayed; 30 days is not an automatic deletion deadline. We retain a minimal request reference, fingerprint, consent version, date and delivery status to prevent repeated processing. Notification emails and follow-up correspondence remain while a request is open and may be retained afterward to resolve disputes or meet applicable recordkeeping obligations. Contact us if you would like a specific request removed. Email us to request access, correction or deletion. We may need to verify that you are the person concerned before acting. No sensitive information is required to make an initial privacy inquiry.
Changes
We will update this page if our handling of requests changes. Future provider matching or referral compensation will require an updated disclosure; no paid provider referral arrangement is currently operating.